Current Region:

Staff operating collection points for deliveries in retail outlets, as well as delivery drivers (or cyclists) will need to be trained to check proof of age on delivery.  The risks involved in asking so many inexperienced staff to conduct age-checks in a hurry on a doorstep can be mitigated by rigorous age verification at the original point of the online sale, with the potential to share details used by the consumer at that stage so they are available at the delivery point too.

Coronavirus – to protect delivery personnel, it is recommended that goods are left for the customer to collect from their doorstep.  If it is not safe to check a proof of age, it will be even more important to apply rigorous online age verification at the point of sale.